Tadashi

Legal

Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your access to and use of Tadashi ("the Service"), operated by Tadashi ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

1. The Service

Tadashi is a marketing automation platform that uses artificial intelligence to generate marketing plans and social media content on your behalf. The Service includes plan generation, content scheduling, media management, social media publishing, and analytics features.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate information when registering, and keep it up to date. You must be at least 18 years old to use the Service.

You may invite team members to your business account. You are responsible for their use of the Service under your account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Post or publish content that is defamatory, abusive, harassing, hateful, or infringes any third-party rights
  • Attempt to gain unauthorised access to the Service or any connected systems
  • Use the Service to send spam or unsolicited communications
  • Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service
  • Use automated means to scrape or harvest data from the Service without our written consent
  • Resell, sublicense, or offer the Service as a white-label product without our written agreement

4. Your Content

You retain ownership of all content you upload to the Service (including images, videos, business information, and copy). By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, and use that content solely to operate and improve the Service.

You are responsible for ensuring that any content you upload does not infringe the intellectual property rights or other rights of any third party, and that you have the right to grant us the licence above.

AI-generated content (marketing plans, captions, post copy) produced by the Service is provided for your use. You are responsible for reviewing and approving content before it is published to your social media channels.

5. Social Media Integrations

The Service connects to third-party social media platforms (including Instagram, Facebook, LinkedIn, and others) on your behalf. By connecting a social account, you authorise us to publish approved content to that account. You remain responsible for all content published through the Service and for compliance with each platform's own terms of service.

We are not responsible for any changes to third-party platform APIs, policies, or availability that may affect the Service.

6. AI-Generated Content

The Service uses large language models (including Anthropic's Claude) to generate marketing plans and content. Generated content is intended as a starting point and may not always be accurate, complete, or suitable for your business. You should review all generated content before approval. We make no warranties about the accuracy, originality, or fitness of AI-generated content.

7. Subscriptions and Payment

Access to the Service requires a paid subscription. Subscription fees are charged in advance on a monthly or annual basis. All fees are non-refundable except where required by law. We reserve the right to change pricing with reasonable notice. Failure to pay may result in suspension or termination of your account.

8. Intellectual Property

The Service, including its software, design, and documentation, is owned by Tadashi and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any generated content will achieve particular marketing outcomes.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Tadashi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising from these Terms or the Service shall not exceed the fees you paid to us in the 12 months preceding the claim.

11. Termination

You may cancel your account at any time. We may suspend or terminate your account if you breach these Terms or if we believe your use poses a risk to the Service or other users. Upon termination, your right to access the Service ceases. We may delete your data after a reasonable retention period following termination.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via the Service. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions about these Terms, please contact us at legal@tadashi.xyz.